Includes:
- 30 Minutes of Help Desk Support
- Email problems
- Workstation issues
- Software troubleshooting
- User onboarding/offboarding
(Time resets monthly.)
- Managed Domain & Email Infrastructure
- Domain management & renewals
- DNS / MX / SPF / DMARC configuration
- Email routing & deliverability support
- Identity & access best practices
- Quarterly IT Health Review
- Password audit
- Security posture report
- Hardware & system status
- Backup integrity checks
- Managed Backup Service
- Unlimited backup volume
- Backup coverage for up to 4 devices
- Encrypted cloud + local backup
- Daily backup verification
- Quarterly restore testing
- Advanced monitoring for performance & hardware health
- Managed antivirus & malware
- 24/7 Real-time network and hardware monitoring & alerts
- Patch & update oversight
- Device health reporting
- Enterprise Password Manager
- Secure team vaults
- MFA enforcement
- Dark web monitoring
- Watchtower alerts for vulnerable or reused passwords
- Web Protection
- Malicious site blocking
- Phishing site filtering
- Drive-by download protection
- Harmful content prevention
- Quarterly Security Hygiene Scorecard
- No-Surprise IT Guarantee