Managed Services

Managed Services

Managed services offered by SofTouch Systems are becoming increasingly popular among businesses of all sizes as they provide a comprehensive solution to all technology needs. These proactive services are designed to help businesses optimize their IT systems and improve their overall performance. They include a wide range of services such as SofTouch antivirus and malware, web protection, network management, reporting, monitoring, analytics, remote support, centralized management, and maintenance schedules.

Network management is one of the most important services offered by managed providers. A well-managed network is crucial for businesses to operate smoothly and minimize downtime. Network management services include monitoring and maintaining network devices, security, and troubleshooting network issues. With managed IT services, businesses can rest easy knowing that their networks are in good hands.

Data really powers everything that we do.”

Jeff Weiner

Report and Support for Proactive Maintenance

Reporting and analytics are also an important part of the managed services offered by SofTouch Systems. They provide businesses with detailed insights into the performance of their IT systems, allowing them to make informed decisions about future investments. SofTouch Systems help businesses to identify any potential issues before they become a problem, ensuring that systems are always running at optimal performance.

Remote support is another key service offered by SofTouch Systems. This enables businesses to have quick and easy access to IT support when they need it, without the need for an on-site technician. This can be especially beneficial for small businesses or those with multiple locations. With remote support, businesses can have their IT issues resolved quickly, minimizing downtime and keeping their operations running smoothly.

“58% of companies have over 1,000 inactive user accounts”

Centralized management is another aspect of Managed Services by SofTouch Systems. It allows for all IT systems to be managed from a single location, making it easy to keep track of and update software, security patches, and other important IT tasks. Centralized management also makes it easier for businesses to track their IT spending, allowing them to better manage their budgets.

SofTouch Systems #1 Managed Service

IT Business Solutions

Managed services provide businesses with a comprehensive solution to all their technology needs. With services such as antivirus and malware, web protection, network management, reporting, monitoring, analytics, remote support, centralized management and maintenance schedules, businesses can focus on their core operations while their technology needs are taken care of by SofTouch Systems. With SofTouch Systems, businesses can optimize their IT departments, improve their over-all performance and grow their business with confidence.

Managed Services May Include but not limited to:

  • Remote Support
  • 24/7 Remote Monitoring
  • Complaince Support for NGOs, Non-Profits, and Gov regulations
  • Antivirus and Malware Protection
  • Web Protection
  • Application monitoring and management of patches and upgrades
  • Device Management to mitigate confidential data loss
  • Service Level Agreements (SLAs) and term limits to review our value to your team

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