Managed Services

Managed Services

At SofTouch Systems, we believe IT support should be simple, reliable, and stress-free. That’s why our Managed IT Services are built around one promise: No Surprise IT.

When you partner with us, you’ll always know what to expect. You can foresee predictable costs and proactive solutions. Our team keeps your business running smoothly.

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The Results You Can Expect

  • Less Downtime
    We keep your systems up and running, so your team can stay focused on customers and growth.
  • Predictable Costs
    No surprise bills. Just one flat monthly fee that covers your IT needs.
  • Stronger Security
    From ransomware to phishing emails, we stay ahead of threats so you don’t have to.
  • Expert Guidance
    Get CIO-level advice without paying executive-level salaries. We help you make the right technology choices.
  • Peace of Mind
    With 24/7 monitoring, backup protection, and rapid response, you’ll never be left wondering who to call.

What’s Included in Managed IT Services

  • 24/7 System Monitoring – We catch problems before they become disasters.
  • Help Desk Support – Fast answers from real people who know your business.
  • Cybersecurity Protection – Firewalls, antivirus, patching, and training.
  • Backup & Recovery – Automatic backups with tested recovery plans.
  • Hardware & Software Management – Updates, licensing, and procurement handled for you.
  • Strategic IT Planning – Regular reviews to align your tech with your business goals.

Why Businesses in Texas Choose STS

Small and mid-sized businesses often don’t have the time or budget for a full IT department. With STS, you get a full IT team for a fraction of the cost.

We serve local businesses, nonprofits, and community organizations with the same values we live by: honesty, clarity, and trust.

When we say “No Surprise IT,” we mean it:

  • No confusing tech jargon.
  • No hidden fees.
  • No long delays waiting for help.

Just reliable IT that works for you.

Let’s Talk About Your IT

Whether you’re worried about security, tired of downtime, or ready to stop wasting money on patch-work fixes, STS can help.

Contact us today to schedule your free IT assessment. See how No Surprise IT can change the way your business runs.

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