NO “SURPRISE” IT
At SofTouch Systems, we understand that every business has unique IT requirements. That’s why we offer a range of flexible and affordable pricing options designed to meet your specific needs. At the same time we want our future clients to understand we offer “No Surprise IT”. We give comprehensive managed IT services. We also offer specialized solutions like backup protection and web security. Our packages are crafted to provide optimal value without compromising on quality. Whether you’re a small business looking for reliable device management, we have solutions for you. If you’re a growing enterprise in need of scalable server solutions, we have solutions for you. SofTouch Systems has you covered. Explore our transparent SofTouch Systems pricing plans below. Learn how we can help safeguard your technology. We also help improve your operations.
| Product/Service | Pricing |
|---|---|
| Managed IT Services | $29.95/month per device |
| Managed IT + Web Protection | $34.95/month per device |
| 1Password EPM | $8/month per seat (no STS support) |
| 1Password EPM by SofTouch | $10/month per seat |
| Backup Protection | $40/month (up to 4 devices) |
| Managed Domain and Email | $10/mo per Domain |
| Web Protection Add-On | $5/month per workstation (first 5 computers), $4/month for extra computers beyond 5 |
| Corporate Tier Services | Corporate Tier Services |
| Managed IT Services (Servers) | $200/month per server (includes Web Protection) |
| Managed IT + Backup Protection (Servers) | $245/month per server |
| Internet Scrubbing Service | Custom quote required |
| Breach Planning and Recovery | Custom quote required |
| Hourly Rates for Support | – $250/hr Business/Private – $125/hr Non-profit – On-site: Least 1-hour charge – Remote: Least 30-minute charge |
SofTouch Systems Pricing Breakdown
- The pricing structure includes tiered levels for both devices and servers, offering flexibility based on client needs.
- Web Protection is included in the base price for servers but is an add-on for workstations.
- Backup services are priced collectively, covering up to four devices (including servers).
- Discounts are available for non-profits and larger-scale deployments.
- Additional services like antivirus and malware protection are part of the Managed IT package.
Our SLA – Service Level Agreement
At SofTouch Systems, transparency isn’t a slogan — it’s policy. That’s why we make our Service Level Agreement (SLA) publicly available right here on our pricing page. This document outlines exactly what you can expect from us: response times, resolution targets, system uptime, and our performance guarantees. No hidden clauses, no fine print — just clear, measurable standards that hold us accountable to the service you’re paying for. It’s all part of our No-Surprise IT promise: predictable pricing, proactive support, and complete clarity at every step.
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