Why SofTouch Systems Is the MSP Your Business Can Trust
Since 1993, SofTouch Systems (STS) has served businesses across Central and South Texas with dedicated, no-nonsense IT support. Founded by a seasoned cloud engineer, STS was built to deliver enterprise-grade IT services with small-town reliability and values. As trusted IT support for business in South Texas for 30 years, here are a few things to know.
While STS maintained a loyal client base of businesses for over three decades, we’re now expanding. With a new generation of leadership and renewed energy, our goal is to grow and serve more businesses that need trusted, affordable, and secure IT solutions, without the jargon, high-pressure sales, or inflated costs.
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What We Do (And Why It Matters)
Most business owners don’t want to think about IT, until it breaks. That’s where we come in.
At STS, we offer end-to-end IT support tailored to small and medium-sized businesses. We understand the needs of community-driven, conservative entrepreneurs who value security, dependability, and accountability.
Here’s a clear breakdown of our core services:
Cybersecurity Services
- Continuous threat monitoring
- Firewall setup and intrusion prevention
- Breach planning and recovery
- Employee training on phishing and safe practices
Why it matters: One ransomware attack could shut your business down. We help you prevent that.
Data Backup & Recovery
- Cloud and hybrid backup solutions
- Disaster recovery plans
- Automated daily backups and quick restore options
Why it matters: When disaster strikes, hardware failure, cyberattack, or human error, we make sure your data survives.
Managed IT Services
- Proactive system monitoring
- Remote and on-site tech support
- Patch management and system updates
Why it matters: Fixing IT problems after they happen costs time and money. We fix them before they do.
Server & Hosting Management
- Server setup, maintenance, and upgrades
- Email hosting with spam filtering and encryption
- Cloud migration and virtual server management
Why it matters: We help you scale your operations while staying secure and compliant.
Strategic IT Consulting
- Technology roadmaps
- Budget planning
- Vendor management and software selection (this gets overlooked a lot. We can help you find FREE or low cost tools that will help you with your technology needs. We are a business solutions company as well as a tech company.
Why it matters: We help you plan wisely, so you don’t overspend on tech you don’t need or fall behind your competitors.
Why SofTouch Systems Over Another MSP?
There are hundreds of IT service providers out there (especially here in South Texas). Here’s what makes STS stand apart:
- We’re Local. We understand Texas business values: loyalty, independence, and integrity.
- We’re Veteran-Operated and Family-Grown. Our leadership team brings decades of real-world experience, not just certifications.
- We Speak Human, Not Geek. You’ll always get plain-language answers and honest advice, no confusing tech talk.
- We’re Affordable and Scalable. Our services grow with your business. No bloated packages or surprise costs.
- We Don’t Offshore Support. When you call, you’re talking to someone here in Texas who understands your needs.
We Offer More Than You Might Think
If you’re unsure whether we do something, just ask. In addition to our core services, we also provide:
- Help Desk solutions for your staff
- Secure remote work environments
- IT compliance support (HIPAA, PCI, etc.)
- Wi-Fi optimization and office tech setup
- Data privacy audits and cybersecurity training
Still Not Sure? Start with a Free Consultation
Whether you’re looking to upgrade your server, tighten your cybersecurity, or just understand what’s possible on your current IT budget, we’re here to help.
Schedule your FREE consultation now to see how we can bring peace of mind—and better performance—to your business.