What You Need to Know About VPNs: Free Options, Legality, and the Real Downsides

If you’ve ever searched online for what you need to know about VPNs, you’ve probably seen the same questions pop up again and again: Is there a completely free VPN? Are VPNs legal? What are the downsides? These questions matter, especially for digital nomads, U.S. travelers, small business owners, and anyone who works remotely. A VPN shapes the way you access the internet, how you protect your data, and how you stay safe on networks you don’t control.

This cornerstone guide breaks down all three questions with straight talk and clarity so you understand how a VPN fits into your security stack whether you’re working from Texas, Thailand, or anywhere in between.


Are There Completely Free VPNs?

Technically, yes, they exist. But this is where most people misunderstand the trade-off.

Free VPNs come with significant limitations because running a VPN service costs real money: servers, bandwidth, staff, audits, security, maintenance, development, and infrastructure. That means if the provider is not charging you directly, they must make their money another way.

Common limitations of free VPNs:

  • Very slow speeds
  • Severely limited bandwidth
  • Few server locations
  • Frequent connection drops
  • Inconsistent security updates
  • No real privacy guarantees

Even worse, many free VPNs generate revenue by selling user metadata, tracking browsing patterns, injecting ads, or logging activity. Those practices defeat the purpose of using a VPN in the first place.

The reality:

A free VPN is fine for short-term emergency use, but not for daily work especially if you handle sensitive data, business email, cloud tools, or client accounts. Most digital nomads and remote professionals eventually upgrade to a reputable paid VPN because stability matters just as much as privacy.


Are VPNs Legal?

Yes — in the United States and most of the world, VPNs are 100% legal. They’re used by businesses, hospitals, banks, universities, government offices, and remote workers every day. They are legitimate privacy and security tools, not “dark web gadgets.”

Where VPNs are fully legal:

  • United States
  • Canada
  • Mexico
  • Most of Europe
  • Most of Asia
  • Thailand (normal usage permitted)

Where usage is restricted or monitored:

  • China
  • Russia
  • UAE
  • Iran
  • North Korea
  • Oman

In these countries, VPNs must be government-approved. That does not apply to most travelers or digital nomads operating in typical destinations.

Why businesses rely on them:

Organizations use VPNs to:

  • Secure remote access
  • Protect customer information
  • Meet compliance requirements
  • Safeguard financial systems
  • Block unsafe networks
  • Encrypt data in transit

A VPN is a normal, legal, industry-standard cybersecurity tool.


What Are the Downsides of Using a VPN?

Every tool has trade-offs, and VPNs are no different. Understanding these challenges lets you choose a provider that avoids most of them.

1. Reduced Speeds

Encryption adds overhead, which can lower your connection speed. However, the difference is small with modern VPNs and nearly unnoticeable on quality providers.

2. Streaming or Platform Restrictions

Some services block VPN IP ranges. This is temporary and varies by provider.
Most working professionals rarely notice this.

3. Trust in the Provider

A VPN protects you from the network you’re on — but you must trust the company providing the tunnel. This is why choosing a reputable provider with a no-log policy and regular audits matters.

4. Battery & Device Load

Mobile devices may use more battery when encryption stays active. For laptops and desktops, the difference is minimal.

5. Misconceptions Create Risk

The biggest downside isn’t technical — it’s psychological. When people assume a VPN solves all cybersecurity problems, they take unnecessary risks. A VPN is one layer, not the entire stack.

You still need:

  • Password management
  • Multi-factor authentication
  • Endpoint protection
  • Web filtering
  • Device security
  • Backup and recovery

This is the security foundation STS builds for clients every day.


Why VPNs Matter for Digital Nomads and Remote Workers

Whether you’re working from Central Texas or Chiang Mai, your connection is only as safe as the network underneath it. And when you’re on public Wi-Fi — cafés, airports, coworking spaces, hotels — your data is exposed unless you’re using encrypted protection.

A VPN protects you from:

  • Network eavesdropping
  • Session hijacking
  • Data theft
  • Credential interception
  • Fake hotspots
  • Shared network risks

If your business depends on cloud services, email, online banking, or client accounts, a VPN becomes non-negotiable. We advise our clients to use SurfShark VPN as they offer the best balance between privacy and cost.

It protects your workflow.
It protects your identity.
And it protects your business.

SofTouch Systems MSP of South Texas

What You Need to Know About VPNs: The Bottom Line

  • Free VPNs exist, but they come with real limitations and privacy concerns.
  • VPNs are legal in the U.S. and most of the world.
  • Downsides are minimal when you choose a reputable provider.
  • A VPN is one security layer, not the entire system.

If you’re a business owner, a digital nomad, or someone preparing to work abroad, understanding what you need to know about VPNs helps you make smarter decisions about your data and your safety.


Need help choosing the right VPN and building a complete security setup?
SofTouch Systems can design a layered protection stack that keeps your data safe — whether you’re working from home, the road, or halfway around the world.

Contact Us to Get Started

Christmas Cybercrime: How Hackers Target Small Businesses in December

Cybercrime Is Rising — Here’s How It Hits Small Businesses

Christmas cybercrime grows every year, and hackers know exactly when to strike: right when businesses are distracted by sales, staffing shortages, heavy travel, and a surge in online activity. Christmas cybercrime increases because holiday traffic creates the perfect cover for malicious activity. During December, networks see more logins, more email volume, and more website traffic, which makes harmful activity blend in with the noise.

Even worse, cybercriminals target small businesses specifically, because they assume small teams won’t notice unusual behavior until it’s too late. That assumption is often correct, unless the business has layered security and 24/7 monitoring in place.

Below are the top five most popular holiday-season cyberattacks, how they work, and how small businesses can stay safe.

Christmas Cybercrime: How Hackers Target Small Businesses in December

1. Phishing & Email Spoofing Surge During Holiday Sales

Phishing attacks always increase in December. Hackers send fake invoices, shipping notices, donation requests, and HR updates, all designed to look legitimate. Heavy seasonal inbox traffic helps disguise malicious emails, and employees tend to skim messages faster during busy year-end operations.

Why it works in December:
Online orders, vendor notices, and customer support emails spike dramatically. Attackers use that chaos to slip poisoned links and attachments into your inbox.

Protect Your Business:


2. Credential Stuffing & Password Attacks

Hackers rely on the fact that employees reuse passwords across personal and business accounts. December brings major retail breaches each year, which means compromised consumer credentials quickly turn into business attacks within hours.

Why it works in December:
Gift shopping leads employees to log in from work devices or business networks. If their credentials were leaked, attackers can immediately try the same passwords on business portals.

Protect Your Business:

  • Implement STS Cyber Essentials with Enterprise Password Manager, which enforces unique passwords and detects compromised credentials.
  • Require passkeys or MFA for sensitive applications.
  • Run a holiday credential audit to see which logins need strengthening.

3. Ransomware Hidden in Holiday Traffic

Ransomware gangs choose December because outages are extra painful during the revenue-heavy Christmas rush, making companies more likely to pay. Attackers often spend weeks inside a network before deploying the final attack, blending their data movements into the influx of legitimate traffic.

Why it works in December:
Massive online shopping activity and year-end operations generate high data flow. Suspicious traffic is harder to spot without 24/7 monitoring.

Protect Your Business:

  • Use STS Monitored IT for real-time threat detection and automated alerts.
  • Deploy enterprise-grade antivirus (By SofTouch) to detect malware early.
  • Maintain verified off-site backups to restore operations without paying ransom.

4. Fake Charity Scams & Social Engineering

Hackers exploit the generosity of the season. They impersonate local charities, employees, or vendors asking for holiday donations, wire transfers, gift card purchases, or invoice changes.

Why it works in December:
Staff are busy, distracted, and often working remotely. Finance teams handle extra invoices and year-end reconciliations. Attackers use timing to rush people into making mistakes.

Protect Your Business:

  • Train employees with short monthly security reminders (STS Cyber Essentials includes this).
  • Create a “financial change” verification rule, requiring verbal confirmation from vendors before updating bank info.
  • Use Enterprise Password Manageer by SofTouch for secure sharing of financial logins or vendor accounts.

5. E-Commerce Skimming & Website Injection

Businesses with online stores or payment portals face increased risk of card skimmers, malicious plugins, and script injections. Attackers target smaller businesses because their sites often lack enterprise-grade monitoring.

Why it works in December:
Online sales drive traffic spikes, and malicious scripts disappear into the crowd. Many businesses also pause development updates in December, leaving vulnerabilities untouched.

Protect Your Business:

  • Enable STS website and network monitoring to detect strange behavior instantly.
  • Audit your plugins and themes before the holiday rush.
  • Use managed backups to restore your site fast if compromised.

Why December Makes Cybercrime Harder to Detect

Holiday operations create a perfect storm:

  • More logins = suspicious attempts blend into normal patterns
  • More emails = malicious messages go unnoticed
  • More customer traffic = injected scripts hide in plain sight
  • More remote work = more unsecured devices
  • More stress & distraction = humans make faster decisions with less scrutiny

Hackers count on this chaos. That’s why they hit in December and why small businesses need layered protection long before Christmas week arrives.


How STS Protects Texas Small Businesses All Season Long

At SofTouch Systems, we help Central & South Texas businesses stay secure all year, especially during high-risk seasons. Our No-Surprise IT promise gives your business predictable protection with enterprise-grade tools and Texas-friendly support.

STS Solutions to Stop Christmas Cybercrime:

  • Monitored IT: 24/7 network monitoring + Bitdefender antivirus
  • Cyber Essentials: EPM onboarding, MFA enforcement, password audits
  • Managed Backups: Nightly verification and off-site protection
  • Help Desk & Incident Response: Fast support when something looks off
  • Security Training: Short lessons that prevent costly mistakes

When attackers try to blend into holiday traffic, STS separates the noise from the threats, and keeps your business running.


In IT, Proactivity is Cheaper than Procrastination

Don’t let Christmas cybercrime disrupt your business.
Schedule your Free 15-Minute IT Audit today and see how you stack up against the most common holiday threats.

softouchsystems.com | “No-Surprise IT” for Texas Businesses

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Microsoft 365 vs. Google Workspace: Which Fits Your Business?

For small and midsize businesses, productivity software is the digital backbone of daily operations. Two names dominate the landscape—Microsoft 365 and Google Workspace. Both are powerful, cloud-based ecosystems that deliver communication, file storage, and collaboration tools your team depends on. But which platform truly fits your business workflow and culture?

At SofTouch Systems, we work with clients who use both solutions—and sometimes even both in the same organization. We believe the right choice depends on your goals. It also depends on your work style. Additionally, your team’s comfort level is important.


Understanding the Core Difference

At their heart, both platforms offer email, calendar, word processing, spreadsheets, video meetings, and shared storage.
The real distinction lies in ecosystem philosophy:

  • Microsoft 365 is built around deep-feature desktop applications refined over decades—Word, Excel, PowerPoint, and Outlook—now seamlessly integrated into the cloud.
  • Google Workspace was born in the cloud. It was optimized for real-time collaboration. Docs, Sheets, Slides, and Gmail are accessible instantly from any browser.

One values power and familiarity; the other prizes simplicity and speed.


Why Some Choose Microsoft 365

1. Advanced Integration and Offline Power

Microsoft 365 shines where businesses need full-featured software that can operate online or offline. Excel’s advanced formulas make it indispensable for industries that handle complex data sets. Power BI analytics add powerful insights. Outlook’s integration with Exchange supports regulatory reporting. Think finance, manufacturing, and professional services.
Offline access ensures productivity even when internet reliability fluctuates a common concern for rural or field-based Texas businesses.

2. Layered Security and Compliance

Microsoft’s enterprise-grade security stack includes Defender for Office 365, Purview compliance tools, and built-in encryption. These features support strict standards like HIPAA and GDPR. Multi-factor authentication, conditional access, and data-loss prevention policies protect sensitive data across devices.

For SMBs handling regulated information or client records, that control is a major asset. Paired with STS’s “No Surprise IT” management, these features deliver predictable security and audit-ready compliance without enterprise-level overhead.


Why Other SMBs Prefer Google Workspace

1. Real-Time Collaboration Without Complexity

Google Workspace thrives on speed and simplicity. Teams can co-edit Docs, Sheets, or Slides at the same time without version conflicts or email attachments. Its intuitive interface reduces learning curves. This makes it a favorite for remote teams, startups, and creative shops. These groups value fluid collaboration.

Workspace is also device-agnostic: a Chromebook, Mac, or Windows PC all share the same experience through the browser.

2. Simple Management and Lower Entry Cost

Google’s all-inclusive pricing structure appeals to businesses that need quick deployment with minimal IT overhead. Admins can set up users, enforce security policies, and connect apps through a central dashboard in minutes. Native integration with Google Meet, Chat, and Drive keeps everything in one place without third-party plug-ins.

For SMBs with limited budgets or lean staff, Workspace offers a clean and predictable path to modern collaboration.


Productivity Face-Off: Feature Highlights

CategoryMicrosoft 365 AdvantageGoogle Workspace Advantage
Email & CalendarOutlook’s rules, shared mailboxes, and Exchange back-end scale easily.Gmail’s search and spam filtering are legendary for simplicity.
Documents & SpreadsheetsExcel and Word remain industry standards with advanced formatting and macros.Sheets and Docs enable instant multi-user editing and auto-save.
Video MeetingsTeams integrates chat, files, and calls within one hub.Meet runs smoothly in browser with no downloads needed.
Storage & SharingOneDrive for Business offers versioning and robust permissions.Drive makes sharing external files frictionless and intuitive.
Security ControlsConditional Access, Defender, and Data Loss Prevention are deep and customizable.Simple admin dashboard with MFA and trusted devices by default.

Strategic Considerations for Small Business Owners

  1. Budget vs. Depth – Workspace’s plans start cheaper, but Microsoft bundles more software value (long-term savings for mixed workflows).
  2. Existing Tools – If your team relies on legacy Excel macros or Access databases, Microsoft is the safer bet. If you’re fully cloud-native, Google may be leaner.
  3. Device Ecosystem – Chromebooks pair naturally with Workspace; Windows devices thrive in Microsoft 365.
  4. Security Oversight – Both platforms offer strong security options. Microsoft’s granular controls benefit regulated industries. Google’s simplicity benefits small teams without dedicated IT.
  5. Support and Integration – STS manages both platforms under the same “No-Surprise IT” umbrella. This includes backup, monitoring, and password security through 1Password.
SofTouch Systems
Simplifying Technology, Maximizing Results

Where Both Platforms Shine Together

Many Texas businesses mix and match solutions: Microsoft for core desktop apps and Google for lightweight collaboration or shared forms. With the right setup, your business can leverage the strengths of both—without sacrificing security or usability.

At SofTouch Systems, we often integrate these environments with single sign-on, centralized password management (via 1Password), and backup automation. That means your team can work on the platform they prefer while we keep everything secured and synced.


Productivity Isn’t One-Size-Fits-All

Choosing between Microsoft 365 and Google Workspace isn’t about which brand is better—it’s about which fits how your team works. Both are strong investments in efficiency and collaboration. The right choice depends on your workflow, industry needs, and security standards.

STS helps businesses across Texas evaluate, deploy, and support either platform—with flat per-user pricing, public SLAs, and no-surprise billing. You may lean toward Microsoft’s depth. Or you might prefer Google’s simplicity. Our goal remains the same. We aim to make your technology reliable. It should be secure. It must be ready for whatever comes next.

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