10 AI Prompts Small Business Owners Must Use Now

You’ve heard the buzz. Maybe even tried ChatGPT or Copilot once or twice. But now it’s time to get serious. At SofTouch Systems, we help small business owners actually use AI to save time, spark creativity, and make smarter decisions. These 10 AI prompts small business owners must use now are designed to give you an edge this quarter—whether you’re a roofer, retailer, nonprofit, or local cafe.

Each prompt below includes what to say, why it matters, and how to use the results. Let’s go.


1. “Summarize the biggest changes in my industry over the past 12 months.”

Why this matters:
You’re busy running a business, not reading trade journals. This prompt gives you a quick executive summary of what’s changed, and what to watch out for.

Use it to: Adjust your pricing, packages, or positioning before your competitors do.


2. “What are my local competitors doing differently in their marketing?”

Why this matters:
You can learn a lot from what’s already working, especially in your own ZIP code.

Use it to: Get ideas for social posts, seasonal promos, or SEO keywords your competition is winning with.


3. “Write a 60-second sales pitch tailored to [my business type] customers.”

Why this matters:
Great pitches open doors. Use AI to write one that’s short, powerful, and designed for your exact audience.

Use it to: Post on LinkedIn, record a voicemail greeting, or prep your team for networking events.


4. “Create a list of blog post topics that would attract new [your customer type] this season.”

Why this matters:
Content builds trust. AI can brainstorm titles that rank well and address your customer’s seasonal concerns.

Use it to: Build your blog calendar, newsletter themes, or YouTube scripts.


5. “Draft 5 email subject lines that will increase my open rates for [promotion or update].”

Why this matters:
Even the best email is useless if it doesn’t get opened. AI tests proven patterns (urgency, curiosity, clarity) and tailors them to your topic.

Use it to: Breathe life into your next Mailchimp or CRM campaign.


6. “What are 3 common mistakes businesses like mine make with pricing strategy?”

Why this matters:
You’re leaving money on the table—or scaring off buyers—if your pricing isn’t right. AI can offer insight fast.

Use it to: Rethink service tiers, delivery charges, or bundling ideas.


7. “Write a follow-up message for a lead who hasn’t replied in 7 days.”

Why this matters:
The fortune is in the follow-up. But it’s hard to sound friendly and confident. AI helps strike that balance.

Use it to: Reignite stalled deals without sounding pushy.


8. “Turn this customer testimonial into a social media post that builds trust.”

(Paste the testimonial after the prompt)

Why this matters:
Social proof sells. AI formats it into a post with a hook, call to action, and friendly tone.

Use it to: Create your next Facebook, LinkedIn, or Google post.


9. “What’s one task I do weekly that could be automated?”

Why this matters:
You might be spending hours on work AI can do in seconds. Let it point out one quick win.

Use it to: Start your automation journey with Zapier, Google Sheets, or Trello.


10. “Forecast one trend that could impact [your industry] over the next year, and how I should prepare.”

Why this matters:
This prompt keeps you ahead of the curve. AI scans reports, patterns, and news to help you future-proof your plan.

Use it to: Lead your market instead of reacting to it.

Let SofTouch Systems help show you the power of AI.

Ready to Go From Prompts to Profits?

These AI prompts small business owners must use now aren’t just tricks, they’re tools. The kind that smart business owners use to delegate smarter, plan faster, and outthink the competition.

At SofTouch Systems, we don’t just protect your business—we help you run it better. Let us show you how to plug AI into your workflow the right way.

Schedule a free AI strategy session and we’ll help you customize these prompts for your team, your systems, and your goals.

MBA Style Questions Owners Should Ask AI For Advice

AI is more than just a buzzword, it’s a business partner that’s always on call. At SofTouch Systems, we believe that success starts with asking the right questions. These questions owners should ask AI for advice aren’t just about saving time—they’re about unlocking better thinking and smarter strategies.

Whether you’re running a restaurant, a roofing company, or a nonprofit, here are five questions to help you think like an MBA, with AI as your assistant.


1. “Where is my business underperforming compared to the industry?”

What to ask AI:

“Analyze my recent performance metrics. What areas are weaker than the industry average based on similar business data?”

Why it matters:
Many owners don’t know what “normal” looks like in their market. AI can benchmark your numbers and highlight where you lag, whether it’s sales per employee, customer retention, or cost per lead. What AI can/can’t do.

Pro Tip: Add your own KPIs into the prompt, like: “Compare my customer churn rate to the average for service-based businesses in Texas.”


2. “What are the top unmet needs in my local market?”

What to ask AI:

“Based on industry trends and customer pain points in [your city or state], what unmet needs or service gaps could my business address?”

Why it matters:
Great businesses don’t just react, they anticipate. AI can scan through customer reviews, forums, and trend reports to find patterns and opportunities you might overlook.

Pro Tip: This is gold for developing new services, pivoting your offerings, or positioning yourself against big-box competitors.


3. “What do my highest-value customers have in common?”

What to ask AI:

“Based on my customer list, identify the traits, behaviors, or buying habits of my top 20% most profitable clients.”

Why it matters:
Not all customers are equal. By knowing what your best customers have in common, industry, size, values, pain points, you can target more of them.

Pro Tip: If you track referrals, ask AI to include referral data to see who not only buys, but evangelizes.


4. “What should I stop doing to grow faster?”

What to ask AI:

“Audit my current operations, marketing channels, and product lines. What low-value activities or services should I consider phasing out?”

Why it matters:
Sometimes growth comes not from doing more, but from doing less. AI can help you spot time-wasters, budget leaks, or legacy services that don’t align with your mission.

Pro Tip: Use this prompt quarterly to keep your business lean and focused.


5. “What future trend should I prepare for now?”

What to ask AI:

“Forecast one emerging trend in my industry that will impact small businesses over the next 2–3 years and recommend how I should prepare.”

Why it matters:
This is where MBA-level thinking shines—future positioning. AI scans data at a scale no human can match. It can spot trends in tech, pricing, labor, or customer behavior before they hit mainstream.

Pro Tip: Ask for examples from other businesses that successfully adapted early.


AI Is the Business Partner You Didn’t Know You Had

These questions owners should ask AI for advice aren’t gimmicks—they’re strategy starters. Each one turns AI from a chatbot into a trusted advisor.

At SofTouch Systems, we help clients learn how to use these tools—not just that they exist. Whether you’re ready for advanced dashboards or just starting with ChatGPT, we’ll help you ask better questions, build better processes, and make smarter moves.


Want Help Getting Started?

We offer AI-readiness coaching, prompt libraries, and hands-on integration for your unique workflow. Let’s turn your curiosity into clarity.

Schedule your free AI consultation and start asking smarter questions.

How to Boost Your Business With AI


How AI Boosts Productivity for Small Businesses

At SofTouch Systems, we know small businesses wear many hats. Between managing staff, serving customers, and keeping up with tech, there’s little time to spare. But there’s good news, AI boosts productivity for small businesses in real, tangible ways.

You don’t need to be a tech wizard to use AI. With the right tools and approach, you can work faster, think smarter, and grow more confidently.


1. Automate Repetitive Tasks

One of AI’s biggest strengths is saving you time.

  • Use AI to handle emails, schedule meetings, or manage your calendar.
  • Tools like Microsoft Copilot or Google Workspace AI can write draft emails, summarize threads, or create presentations from bullet points.
  • Zapier or Make can automate tasks across tools you already use (like QuickBooks, Gmail, or Trello).

Example: A business owner uses AI to automatically send invoice reminders, freeing up 4–5 hours each week.


2. Enhance Your Creative Process

Creativity isn’t just for artists—it’s how your business markets, sells, and innovates.

AI writing tools (like ChatGPT or Jasper) can help you:

  • Write blogs and newsletters.
  • Generate catchy headlines.
  • Repurpose your best content into social posts.

AI image tools (like Canva Magic Design or DALL·E) help you:

  • Design promo graphics.
  • Create Facebook ads.
  • Build presentation visuals without a graphic designer.

Example: A nonprofit uses AI to turn their monthly report into a donor-friendly infographic in under 10 minutes.


3. Make Smarter Business Decisions

AI can help analyze your business data and find patterns.

  • Use AI dashboards to track sales trends or customer behavior.
  • Chat with your data using tools like Microsoft Power BI + Copilot or ChatGPT Advanced Data Analysis.
  • Spot slow inventory, best-selling services, or even employee time-wasters.

Example: A small retailer used AI to identify that Tuesday morning ads got better clicks—and changed their whole ad schedule.


4. Support Better Team Management

Managing a team? AI can help there, too.

  • Use chatbots to answer employee FAQs about benefits, PTO, or workflows.
  • Draft onboarding plans with HR templates powered by AI.
  • Help staff stay focused with AI-generated task lists, summaries, or meeting notes.

Example: A Texas-based contractor used AI to draft new hire checklists, saving their office manager hours every month.


5. Improve Customer Service Without Hiring More Staff

Don’t let limited staff limit your customer support.

  • AI chatbots like Tidio or Intercom can handle basic client questions 24/7.
  • AI can write quick replies to common emails or help you follow up faster.
  • You can even use voice tools to transcribe calls and summarize action items.

Example: A landscaping company added a chatbot to their website and saw a 22% increase in scheduled estimates.


Getting Started

You don’t have to implement all this at once. Start small.

  1. Pick one area where you waste time—email, marketing, or scheduling.
  2. Choose one AI tool to test (we can help suggest the right fit).
  3. Give it 2–3 weeks and measure the results.

The goal isn’t to replace you or your staff. It’s to give you superpowers that save time, reduce stress, and help you grow smarter.

Boosting businesses with AI: SofTouch Systems

SofTouch Systems Can Help

Not sure where to begin? We offer AI-readiness assessments and hands-on support.

Let’s talk about how AI can fit into your workflow, tools, and budget.

Schedule a free consultation to see where AI can help your business thrive.