The Rising Tide of Data Breaches: Why Your Business Needs Professional IT Support Now

Data Breaches Are Escalating at Record Pace

2024 was a wake-up call for business leaders across industries. From healthcare and telecom to entertainment and government, no sector has been spared from increasingly sophisticated cyberattacks. High-profile breaches now number in the hundreds of millions of records. These breaches show that attackers are more ambitious, more coordinated, and more damaging than ever.

For small and midsize businesses in Texas, the message is clear. Your organization will be targeted. It’s not a matter of if, but when.

Let’s examine the trend. Consider the costs. Explore the case for proactive partnership with a professional MSP like SofTouch Systems. Do this before it’s too late.


The 2024 Breach Landscape: Numbers That Shock

According to Fortinet’s reporting on recent global incidents, some of the biggest breaches in history occurred just this past year:

  • Change Healthcare (March 2024): A ransomware attack exposed health records of over 100 million people, disrupting payments and care nationwide.
  • Ascension Health System (May 2024): Cyberattack delayed care for 5.6 million patients across 140 hospitals in 19 states.
  • Telecom Breaches (August 2024): A China-linked group infiltrated Verizon, AT&T, and T-Mobile, exploiting millions of customer records and sensitive government communications.
  • Synnovis Labs (June 2024): Russian-linked hackers crippled a London lab provider, postponing 700 appointments, 800 surgeries, and 97 cancer treatments.
  • Georgia Election Attempt (October 2024): Hackers tried to overload the absentee ballot system. Their actions raised the alarm on election safety. The attempt failed.
  • Ticketmaster (2024): Hackers stole data on 560 million users. This data included emails, phone numbers, and payment card details. It was sold online before customers were even notified.

These aren’t isolated events—they’re proof of a systemic upward trend. Attacks are growing in scale, complexity, and impact.


The Financial Fallout of a Breach

For large enterprises, a breach can run into hundreds of millions of dollars in direct and indirect costs. For small and midsize businesses, a single successful attack often means financial ruin. Consider the following expenses tied to breaches:

  1. Downtime costs: Lost productivity, missed client deadlines, and interrupted revenue streams.
  2. Regulatory fines: Healthcare and financial sectors face steep penalties under HIPAA, PCI-DSS, and other compliance frameworks.
  3. Legal fees and settlements: Lawsuits from affected clients or partners can drag on for years.
  4. Reputation damage: Customers lose trust quickly when their data is mishandled, often moving to competitors permanently.
  5. Remediation costs: Emergency IT services, forensic investigations, and rushed system overhauls always cost far more than planned preventive maintenance.

IBM’s 2023 Cost of a Data Breach Report pegged the average global cost at $4.45 million—a 15% increase in three years. For SMBs, the costs may be smaller in raw numbers, but proportionally, they can be catastrophic.


Prevention Is Cheaper Than Reaction

Many business owners make the mistake of thinking, “We’ll deal with a cyberattack if it ever happens.” But the reality is clear:

  • Preventive care (ongoing monitoring, patch management, security audits, employee training) is predictable and affordable.
  • Reactive care (emergency response after a breach) is unpredictable, stressful, and exponentially more expensive.

The analogy is simple: maintaining a strong lock on your office doors is always cheaper than paying to rebuild after a burglary.


Why MSP Support Matters More Than Ever

Cybercriminals are professional, organized, and often state-sponsored. Trying to defend your business with a part-time IT person or ad-hoc fixes is no longer enough. A professional MSP like SofTouch Systems provides:

  • 24/7 monitoring: Real-time alerts for suspicious activity.
  • Patch and update management: Closing vulnerabilities before hackers exploit them.
  • Backup and recovery solutions: Ensuring business continuity even if an attack occurs.
  • Security awareness training: Equipping employees to spot phishing and social engineering attempts.
  • Compliance expertise: Keeping your business aligned with industry standards and avoiding fines.

By tying up loose ends today, you not only protect your clients’ sensitive information but also shield your bottom line.


A Call to Texas Businesses: Act Now

Cybercriminals aren’t waiting until next year to target you—they’re scanning networks right now. Every unsecured Wi-Fi, outdated server, or untrained employee represents an open door.

If you wait until after a breach, the damage is already done. Recovery costs will dwarf what proactive care would have cost. Don’t gamble with your business’s future.

SofTouch Systems: Simplifying Technology, maximizing results.

SofTouch Systems: Your Local Partner in Security

At SofTouch Systems, we specialize in helping Central and South Texas businesses stay one step ahead of cyber threats. Whether you need a security audit, managed backups, or a full-scale IT overhaul, our team is ready to help.

Protect your business before it’s too late.
Contact SofTouch Systems today for a free consultation and learn how affordable true protection can be.

13 Secret Phone Codes Every Business Owner Should Know

Unlocking Hidden Features—Safely

Smartphones have hidden shortcuts that can display important system information, run diagnostic tests, and even change call settings. These “secret codes” can be useful for troubleshooting or learning more about your device. But be careful: some codes, especially on Android, can erase your data if misused. Apple support on dialing codes can be found HERE and Android support can be found Here.

Below, we share 13 commonly used codes. Each is categorized as Safe, Caution, or Do-Not-Use.


The 13 Secret Codes

For iPhone and Android (varies by carrier and model):
  1. *#06# — Display IMEI number (Safe)
  2. *3001#12345#* — iPhone Field Test Mode (Safe)
  3. *#21# — Check call forwarding status (Safe)
  4. *#61# — See calls missed and forwarding status (Safe)
  5. *#67# — Check call forwarding when busy (Safe)
  6. *#62# — Check forwarding when unreachable (Safe)
  7. *#5005*7672# — Query SMS center number (Safe)
  8. *#*#4636#*#* — Android testing menu (Caution: can alter settings)
  9. *#*#34971539#*#* — Camera information (Caution)
  10. *#*#8351#*#* — Enable call recording mode (Caution, carrier-limited)
  11. *#*#7780#*#*Factory reset (wipes user data) (Do-Not-Use)
  12. *2767*3855#Full factory reset with firmware reinstall (Do-Not-Use)
  13. *#0*# — Samsung diagnostic menu (Caution, test-only)

Important Disclaimer

These codes are not malware, but some can erase all data on your device. Use only the informational codes unless you fully understand the risks. STS recommends backing up your phone before testing any code.


Why Does This Matter for Texas Businesses?

Small business owners often use personal devices for business communication. Accidentally triggering a destructive code could result in lost contacts, messages, or even authentication tokens needed for secure logins.

As your trusted Texas MSP, SofTouch Systems emphasizes safe digital practices. Instead of experimenting with dangerous reset codes, contact us to run a professional device audit.

The Different Types of Cybersecurity with SofTouch Systems.com

Get Expert Help

Not sure which codes are safe for your device?
Contact the SofTouch Systems Help Desk today for expert mobile security support and business device management.

When Free VPNs Turn Into Spies: Why FreeVPN.One Is a Cybersecurity Wake-Up Call

Many small businesses in Central and South Texas rely on free software to cut costs. However, sometimes the “free” tool is the most expensive mistake. A recent report revealed that FreeVPN.One, a free Chrome VPN extension, secretly captured screenshots of user activity and sent them to unknown servers. This is more than just shady coding, it’s a red-flag reminder of why “FREE VPN” cybersecurity risks vigilance isn’t optional.

When your "Privacy VPN" is Actually your Biggest Spy: Meet FreeVPN.One

Spyware in Disguise: What Happened?

Security researchers at Koi Security discovered that FreeVPN.One has been secretly recording information. Although it has a “Featured” and “Verified” badge in the Chrome Web Store, it captures screenshots of every single page you visit. This happens without your knowledge or consent. It has over 100,000 installs.

Here’s how it works:

  • The extension injected a content script into all HTTP and HTTPS sites.
  • About 1.1 seconds after a page loads, it quietly uses the chrome.tabs.captureVisibleTab() API to grab a snapshot.
  • Metadata such as URLs, tab IDs, device info, and your location are bundled with the image and sent off to remote servers (e.g. aitd.one), initially unencrypted, and later wrapped in AES-256-GCM encryption to avoid detection.

The feature advertised as “AI Threat Detection” claims to capture screenshots only when you click it. However, the real magic, which is actually spyware, was already operating in the background on all websites. This includes safe ones like Google Photos or Sheets.


Timeline to Disaster

  • April 2025 (v3.0.3): Extension quietly gains wide-reaching permissions like <all_urls>, but spying hadn’t started yet.
  • June 2025 (v3.1.1): Adds “AI Threat Detection” branding and scripting permissions.
  • July 17, 2025 (v3.1.3): Full-blown surveillance mode activated—screenshots, tracking, and device fingerprinting commence.
  • July 25, 2025 (v3.1.4): Encryption added to obfuscate data exfiltration. CyberInsider

Developer’s Excuses—Or Just Bad PR?

The developer’s defense? The screenshot feature is for “Background Scanning” and should only activate on “suspicious” domains. However, Koi’s evidence shows it’s used indiscriminately, on banking sites, company docs, and even personal feeds.

They also say screenshots aren’t stored but merely analyzed briefly. Unfortunately, there’s no way for users or researchers to independently verify this. All communication ceased when Koi pressed for proof of legitimacy. The sole trail is a Wix-based page with zero corporate presence.


What You Should Do Right Now

  1. If you have FreeVPN.One installed: uninstall it immediately. tomsguide.com+13TechRadar+13CSO Online+13
  2. Run a trusted antivirus or anti-malware scan.
  3. Change passwords for any sites you accessed while the extension was active, just to be safe. The Scottish SunThe Register+3TechRadar+3The Scottish Sun+3
  4. Next time you consider a free VPN, choose one that’s transparent, audited, and doesn’t pretend to protect your privacy while betraying it.

Why This Isn’t Just About One Bad VPN

FreeVPN.One’s “featured” label and apparent legitimacy exposed serious cracks in Chrome Web Store vetting. It’s a cautionary tale that even approved extensions can turn nasty. “The Register

As Tom’s Guide puts it, not all free VPNs are your friends. Proton VPN Free, for instance, is open-source, audited, and transparent. It throttles after a data cap. tomsguide.com


As the old tech adage goes: “If it’s free, you are the product.” In this case, FreeVPN.One turned your browsing history into their buffet. Let’s do better. Use respected tools. Stay alert. Always keep a side-eye on the apps that promise privacy while prying into your life.