Why This Series Matters If you’ve ever sat in an IT meeting and thought, “They lost me after ‘endpoint protection,’” you’re not alone.At SofTouch Systems (STS), we believe transparency starts with understanding. As your Managed Service Provider (MSP), we want you to feel confident. You should know exactly what we mean when we talk aboutContinue reading “Understanding MSP Jargon, Part 1: 30 Essential IT Security Terms Every Texas Business Owner Should Know”
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Windows 10 Nears End-of-Life — and Microsoft Just Broke Its Upgrade Tool
Just when millions of users were preparing to move on, Microsoft pulled a curveball. Windows 10 will reach end-of-life (EOL) on October 14, 2025. Two weeks prior to this date, Microsoft confirmed that its Media Creation Tool (MCT) might close unexpectedly. This tool is one of the most common ways to create upgrade media forContinue reading “Windows 10 Nears End-of-Life — and Microsoft Just Broke Its Upgrade Tool”
Agentic AI for Business: How Small Teams and Digital Nomads Can Work Smarter with Emerging Tools
Agentic AI: Moving Beyond Traditional Automation Artificial intelligence isn’t just about answering questions anymore, it’s about taking action. Google’s latest announcement highlights integrating agentic AI into Android Studio with Gemini. It shows a leap from passive assistance to active, task-driven intelligence. Gemini can now reason. It can decide and execute the next steps in aContinue reading “Agentic AI for Business: How Small Teams and Digital Nomads Can Work Smarter with Emerging Tools”