Why This Series Matters If you’ve ever sat in an IT meeting and thought, “They lost me after ‘endpoint protection,’” you’re not alone.At SofTouch Systems (STS), we believe transparency starts with understanding. As your Managed Service Provider (MSP), we want you to feel confident. You should know exactly what we mean when we talk aboutContinue reading “Understanding MSP Jargon, Part 1: 30 Essential IT Security Terms Every Texas Business Owner Should Know”
Author Archives: James Bearden
Windows 10 Nears End-of-Life — and Microsoft Just Broke Its Upgrade Tool
Just when millions of users were preparing to move on, Microsoft pulled a curveball. Windows 10 will reach end-of-life (EOL) on October 14, 2025. Two weeks prior to this date, Microsoft confirmed that its Media Creation Tool (MCT) might close unexpectedly. This tool is one of the most common ways to create upgrade media forContinue reading “Windows 10 Nears End-of-Life — and Microsoft Just Broke Its Upgrade Tool”
Cybersecurity in 2025: Texas Municipalities Under Attack—And What It Means for Local SMBs
A Wake-Up Call for Texas Municipalities Cybersecurity remains a critical issue across the United States. The year 2025 has already reminded Texas communities of just how vulnerable we are. Matagorda County and the City of Mission both reported major service outages this year following cyberattacks targeting their online systems. Local residents faced delays in accessingContinue reading “Cybersecurity in 2025: Texas Municipalities Under Attack—And What It Means for Local SMBs”