Most owners assume their backups will work when needed. Unfortunately, small business backup failure is more common than expected. Many systems appear protected on the surface. However, when a real incident occurs, those backups often fail to restore critical data. That gap between assumption and reality is where costly downtime begins. At SofTouch Systems, weContinue reading “Why Most Small Business Backups Fail When It Matters Most”
Category Archives: Backups & Recovery
What Is Restore Time and Why It Matters More Than You Think
Most small businesses track uptime, antivirus alerts, and backup success. But very few track restore time. Restore time measures how long it takes to recover your systems after failure. It is the only metric that directly reflects how long your business stays down. If you are not tracking restore time, you are not measuring riskContinue reading “What Is Restore Time and Why It Matters More Than You Think”
Backup Encryption: Why It Matters More This Year
If you read our earlier post on how AI changed cybersecurity and what Project Glasswing means for business, you already know the main shift: AI is accelerating both defense and attack cycles. Anthropic announced Project Glasswing on April 7, 2026 as a security initiative to help secure critical software for the AI era, which signalsContinue reading “Backup Encryption: Why It Matters More This Year”