AI agent security is becoming a practical business issue, not a problem reserved for technology companies.

AI agent security is becoming a practical business issue, not a problem reserved for technology companies. Small businesses are beginning to use AI agents to manage email, update CRM records, organize files, research customers, create invoices, schedule meetings, and automate routine workflows. That sounds useful because it is. However, an AI agent is fundamentally differentContinue reading “AI agent security is becoming a practical business issue, not a problem reserved for technology companies.”

AI Can Now Do More Than Answer Questions. It Can Operate Your Business Software

For years, most businesses have treated artificial intelligence like a smarter search box. You ask a question. AI gives you an answer. You ask it to write an email. AI gives you a draft. That model is changing. OpenAI’s new GPT-6 Astra can do much more than generate text. OpenAI says Astra can use computersContinue reading “AI Can Now Do More Than Answer Questions. It Can Operate Your Business Software”

Is Your Business AI Secure? The Hidden Risks of AI in Accounting, CRM and Inventory

Artificial intelligence is quickly moving from an experimental technology to a practical business tool. Small businesses are using AI to summarize documents, analyze information, answer customer questions, manage workflows, create reports, and automate repetitive tasks. SofTouch Systems‘ own AI guidance recognizes that AI can improve efficiency, reduce costs, and improve business workflows. But there isContinue reading “Is Your Business AI Secure? The Hidden Risks of AI in Accounting, CRM and Inventory”